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ASSP Web Interface - Cannot connect

Discussion in 'E-mail Discussions' started by jrozycki, Aug 24, 2011.

  1. jrozycki

    jrozycki Member

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    I just installed ASSPX plugin for Cpanel and then installed ASSP through ASSPX.
    I can not connect to the web interface I get connection timed out. I've tried different ports but no luck. Nor can I see any error in the various log files suggesting a fix.

    ========

    The server at host.#####.com is taking too long to respond.

    * The site could be temporarily unavailable or too busy. Try again in a few
    moments.

    * If you are unable to load any pages, check your computer's network
    connection.

    * If your computer or network is protected by a firewall or proxy, make sure
    that Firefox is permitted to access the Web.
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Hello jrozycki,

    Where did you obtain this plugin specifically? I ask as ASSP itself for cPanel is available via this location:

    ASSP Deluxe for cpanel : ASSP how to for cpanel , cpanel antispam and antivirus , WHM addon , vps antispam solution, smtp proxy antispam, email antivirus

    But you might be using the one noted here:

    http://forums.cpanel.net/f43/free-assp-x-assp-extended-whm-addon-cpanel-interface-64469.html

    Neither of these are cPanel-provided plugins, so their support would be sought via the script creator as your best course of action.

    Good luck!
     
  3. jrozycki

    jrozycki Member

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    yep, I installed the free one.
     
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