Atmail: cant read emails. New, sent, anything.

benito

Well-Known Member
Jan 8, 2004
442
26
178
Mar del Plata - Argentina
cPanel Access Level
Root Administrator
Twitter
Hello! Im having this problem with one customer only. Using atmail he can't read any messages. Everytime he clicks on a email a popup shows up this:

"Message could not be loaded from the server - Please try again or view message using another interface"

Things i already do.

1. Created a new email address. Problem persist. :mad:
2. Fix email permissions from WHM. Problem persist. :mad:
3. Tested other webmail (horde, roundcube, squirrel), Working ok. :)
4. Tested atmail in another hosting account. Working ok. :)

Any clue?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,268
463
Hello :)

Atmail is no longer supported by cPanel. You can review the following document for more information on it's removal:

Pending Removal of Atmail open plugin

It's recommended that you follow the uninstall instructions to remove it from your system.

Thank you.