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Attempt Login Failed error

Discussion in 'General Discussion' started by DenisV, Jan 21, 2012.

  1. DenisV

    DenisV Registered

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    Hi, to everyone on this forum, im gonna describe my error.
    when im trying to login to the cpanel to create an new user mail, i get the Attempt Login Failed, im 1000% sure that i try to login with the correct credentials.
    after that a number of problems I have been presenting, like email accounts have been blocked, i have configured them in outlook and a windows appears askin for the user name and password.
    and today i have another problem i can send email but i cannot receive.
    the first and most important thing that i have to solve is the login error i think if i solve that the other problems are more easy.

    i hope you can help me soon!!!! login error.jpg
     
  2. Eric

    Eric Administrator
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    Howdy,

    Aside from looking at the logs, I would recommend opening a ticket. It's difficult to test this without reproducing the issue.

    Thanks!
     
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