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Attention cpanel staff - cannot login to manage2

Discussion in 'General Discussion' started by JamesSmith, Aug 15, 2009.

  1. JamesSmith

    JamesSmith Well-Known Member

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    Hello,

    Apologies for posting here, but this is very urgent. I need to submit a support request via manage2, but the system is stuck in a loop asking me to update our company contact details. I have saved these details a dozen times, but if I then try to click on anything else, i.e. Support, it redirects me the copmany editing page with the message "Your Company Information has not been updated in six months. Please verify that all information is still correct. Once you have verified all the information, please click the "Save" button at the bottom of the page to proceed.".

    I would call ... but your phone lines are closed at weekends.

    Company name is UH Hosting Ltd.
     
  2. cPanelNick

    cPanelNick Administrator
    Staff Member

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    Hi James,

    Please email cs@cpanel.net. We do check this on the weekend (just not with any guaranteed frequency)

    Thanks.
     
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