Its very simple, consumers don't appreciate opt-out services. This is also why email subscription has to be opt in and not opt out. You are giving people more work if they need to opt out instead of giving them the choice to decide if they want it or not.
You said everyone website needs this, but cPanel is a hosting software for hosting providers, its not a website creation tools. Said this every websites also needs visitors, should we also put Google Adwords automated registration then? Every website needs allot of things, besides visitors and sales, and I don´t see how cPanel needs to be involved with it.
Google Analytics and Webmaster tools are by far the top tools used by webmasters, but I don´t see cPanel partnering with Google to offer them as a default either.
Nobody answered my question. If I offer similar services to Attracta will cPanel also offer them build in as default?
I think the answer is no. So they are biased towards a specific brand and company, and this is exactly what is wrong.
And Hostgator is not an example of greatness either. They are a cheap budget provider, their customers could care less what they offer or not, they also offers banners ads with 1 cent coupons on every 404 error page on their hosting customers, something a serious providers would not do either, they are branding their customers cPanel pages and errors pages. This is also not welcomed by serious customers in the hosting industry. Said this they are not exactly an example. HG is more like a marketing company then a hosting company.
If I search in Google "seo tools" I get 48 millions results, so why Attracta and not someone else?
You can´t have them all for sure, but this is dishonest competition to other providers which will now look at cPanel with other eyes. Today its Atrracta but nothing guarantees us tomorrow it will not be for example a SiteBuilder, with the same excuse that everyone needs a tool to build websites, and the day after it it could be a Stats Software, etc.
This are not hosting control panel tools. They are website tools, this is a gray area for cPanel, they provide software for hosting companies which then provide tools to their customers. This is a tool directly to end customers, our customers. Not Attracta customers, not cPanel customers. Our customers. A little respect should be considered, specially because cPanel is not free, its a licensed control panel.
In other places this would be called corruption. Attracta has gained some internal benefits which others don´t get. Of course since both are private companies you could call its friendship instead. There are thousands of tools and services that can be bundled to cPanel and WHM, none of them come as a default build in.
Now imagine hosting companies that offer SEO services to their customers? What are they going to tell their customers now when they ask "In the OTHER company they offer Attracta, why you don´t if it comes with cPanel" or some others could have already partnered with other SEO tools as well.
So why do we as customers have to support now Attracta in sales and support? The minute its bundled in and its a default, customers will see no difference. cPanel users think sometimes cPanel is hosting, they cannot tell the difference about anything and they will think Attracta is a cPanel services and providers not offering will be targeted as rendering features off for their customers.
The reason why you don´t see to much complaints yet, is because cPanel owners have better things to do then looking here in the forums. You will see the complaints when they start to see this is a default in their new servers. And you can bet they will not appreciate this move which will hurt both, cPanel brand and Attracta brand. This is probably why Attracta is trying to get the big hosts in the boat as fast as possible, to reduce complaints. If the big boys use it, then everyone will right?
And you keep mentioning the free tools. The free tools are worth nothing if you ask me, I tried Attracta and saw nothing from another world, its just an upselling tool and even so I would have serious concerns about paying for the tools, the prices are higher than what most hosters charge for their plans. So how could they possible offer an addon which is priced higher than their hosting services, remember, this is still an addon or extra service. And do you think companies like stealing their customers? Customers that sign up with your services, also go to your website, where they can see a lists for partners and hosting companies, OTHER companies which compete each other, nothing guarantees us that you will not suggest a hosting company in the future like you are actually doing already in:
http://www.attracta.com/partner.jsp
So like I see it, Attracta is actually heavily promoting some specific companies in the first place. Hostway, Hostgator, etc, they are all on the TOP. No wonder they offer your services, Im sure they even get the paid plans for free or get a bigger % cut than what the rest of us will ever get leaving us in a dishonest spot to compete.
This is completely unfair competition. Customers being driving away from the cPanel software into controls of others companies. At least we should have a choice, and not an opt out choice.
Im actually impressed that Plesk got this right this time. They have Attracta as "Attracta is now a certified app for Plesk. Parallels Automation is available in the Apps Catalog."
Which means a choice. And cPanel "Attracta is the first, and so far only, third-party software to be bundled with cPanel."
Please read the words just like you are promoting the services in your own pages "FIRST and ONLY, THIRD Party, BUNDLED."
That´s right. First, Only, Third Party, Bundled.
That may sound some bells. So why not others?
Well, I think someone else will take cPanel place eventually and do things in the best benefits for their customers, not their pockets. Internet and the software industry, and gladly the hosting market is huge. And someone else will realize and take advantage on others mistakes. This is not doing cPanel customers happy, we are the ones paying the licensing fees, not our customers. And then you are up-selling our hard work, earned customers, with your services.
