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auth probs?

Discussion in 'General Discussion' started by harpon, Sep 30, 2005.

  1. harpon

    harpon Active Member

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    Hello Last night CPanel upgraded to WHM 10.6.0 cPanel 10.8.0-C39 and i'm getting a whole bunch of these errors now:

    Any ideas?

    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32005 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32004 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32004 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32004 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32004 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32004 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32004 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32023 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32023 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32023 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32023 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.
     
  2. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    Have you checked whether that user is indeed missing from /etc/shadow and have you readded them?
     
  3. harpon

    harpon Active Member

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    user?

    Well, i really dont recall a user with that username and after checking the /etc/shadow file all looks fine. All user and system accounts are listed.

    This only started after the upgrade. I have the server setup to auto-update to current release.

    Why would it refer to an account like that?

    Thanks.
     
  4. Belaird

    Belaird Well-Known Member

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    Same Problem

    I ave this same exact problem, it started after the latest upate.
     
  5. webignition

    webignition Well-Known Member

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    32014, 32005 and 32023 would be the user IDs (UIDs) not the usernames, which is why they might not look familiar!

    As something is certainly expecting to find the above UIDs in /etc/shadow, I expect you'd find that if you look through /etc/shadow, you won't find them listed. Just to be sure that you're looking correctly, in /etc/shadow, a cPanel user's details should be listed as:
    Code:
    username:passwordhash:UID::::::
    Best check again that, for each user you have listed, the above referenced UIDs do not exist. Assuming that they don't, you'd better check once more that all the correct users are listed in /etc/shadow. If they are, your best course of action would probably be to log a ticket with cPanel.
     
  6. forlinuxsupport

    forlinuxsupport Well-Known Member
    PartnerNOC

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    Hey

    That cant be right.

    Error in logs
    Entry for 32002 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114.

    Im my "passwd" file it looks like
    In the shadow file it looks like
    So the 3rd field in the shadow CANT be the UID becoz its different.

    Also more that one user has that value
    Any ideas ??

    cheers
    Andy
     
  7. harpon

    harpon Active Member

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    users

    Well, now these errors are no longer appearing. Looks like CPanel updated again overnight and now things are back to normal. I'll watch it but it seems to be sorted.

    Thanks.
     
  8. harpon

    harpon Active Member

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    no no no

    hmm.. seems something is still not happy about certain user accounts. After a day or two of no more errors, i start getting the following all referring to the same accounts as before.

    Cpanel updated automatically to the current release and is now on WHM 10.6.0 cPanel 10.8.0-C53. Anyone know what scripts i could run to perhaps fix user auth problems or anything similar?

    All seems to be functioning correctly, but it's concerning that something is not happy.. Thanks again guys!


    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114
    Cpanel::PwCache::_readshadow(32014, 2) called at /usr/local/cpanel/Cpanel/PwCache.pm line 183
    Cpanel::PwCache::_pwfunc(32014, 2) called at /usr/local/cpanel/Cpanel/PwCache.pm line 57
    Cpanel::PwCache::getpwuid(32014) called at bin/cppop.pl line 1360
    main::eek:penbyteslog(32014) called at bin/cppop.pl line 938
    Entry for 32004 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114
    Cpanel::PwCache::_readshadow(32004, 2) called at /usr/local/cpanel/Cpanel/PwCache.pm line 183
    Cpanel::PwCache::_pwfunc(32004, 2) called at /usr/local/cpanel/Cpanel/PwCache.pm line 57
    Cpanel::PwCache::getpwuid(32004) called at bin/cppop.pl line 1360
    main::eek:penbyteslog(32004) called at bin/cppop.pl line 938
    Entry for 32005 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114
    Cpanel::PwCache::_readshadow(32005, 2) called at /usr/local/cpanel/Cpanel/PwCache.pm line 183
    Cpanel::PwCache::_pwfunc(32005, 2) called at /usr/local/cpanel/Cpanel/PwCache.pm line 57
    Cpanel::PwCache::getpwuid(32005) called at bin/cppop.pl line 1360
    main::eek:penbyteslog(32005) called at bin/cppop.pl line 938
    Entry for 32014 missing in /etc/shadow at /usr/local/cpanel/Cpanel/PwCache.pm line 114
    Cpanel::PwCache::_readshadow(32014, 2) called at /usr/local/cpanel/Cpanel/PwCache.pm line 183
    Cpanel::PwCache::_pwfunc(32014, 2) called at /usr/local/cpanel/Cpanel/PwCache.pm line 57
    Cpanel::PwCache::getpwuid(32014) called at bin/cppop.pl line 1360
    main::eek:penbyteslog(32014) called at bin/cppop.pl line 938
     
    #8 harpon, Oct 4, 2005
    Last edited: Oct 4, 2005
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