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Authentication token manipulation error

Discussion in 'General Discussion' started by Shneur, Feb 10, 2004.

  1. Shneur

    Shneur Member

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    many of my users just got this problem this past week or so that they cannot login to their CPanel. When I try to change the password from root using 'passwd USERNAME' I get this error:
    What is the problem and how can I fix it?
     
  2. nickn

    nickn Well-Known Member
    PartnerNOC

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    Open a ticket with the support desk. That error message is typically caused by malformed passwords in your /etc/passwd file, either they aren't shadowed, or something of the sort.

    Either way, it's something not very safe to be assisted with over the public forums.
     
  3. mphosting

    mphosting Member

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    ThePlanet just fixed this on my server with:

    chmod 4755 /usr/bin/passwd
     
  4. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    However, that is the wrong permission for /etc/passwd so people should be very careful in doing the same. /etc/passwd should be chmod 644 only.
     
  5. shacker23

    shacker23 Well-Known Member

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    I just encountered the same error message, but in my case the user was (very mysteriously) absent from /etc/shadow. Fixed it by manually adding a line for that user to /etc/shadow and then running passwd username.
     
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