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Authentication token manipulation error

Discussion in 'General Discussion' started by jimmy1987, May 10, 2008.

  1. jimmy1987

    jimmy1987 Member

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    I got a very strange problem on my server.
    Whenever a client tries to change it's password he get's the following problem:

    Changing password for user xxx.
    Changing password for xxxx
    (current) UNIX password:
    passwd: Authentication token manipulation error

    Changing password from WHM or shell does work.
    Someone got a solutin for this very strange and urgent problem?
     
  2. cPanelJesse

    cPanelJesse Technical Analyst Manager
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    This could be caused by a few things, one of them being an issue with the /etc/passwd or /etc/shadow having no entry of this user, or duplicate entries.

    The username should match in both files.
     
  3. jimmy1987

    jimmy1987 Member

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    It has already been fixed by the cpanel support department. :D
     
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