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Auto configure generating incorrect account details

Discussion in 'E-mail Discussion' started by talbet, Jul 25, 2012.

  1. talbet

    talbet Registered

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    Hi,

    Hoping someone can help with this, tried searching but couldn't see anyone with the same problem.

    I am on a VPS running WHM 11.32.3. I am using cPanel to generate a script to setup email on a desktop client. If I generate 'Auto-Configure Mac® Mail.app® for IMAP Access' the script it works fine, but if I generate a script for OSX Lion and run the script it always sets up the account as if it was for some other user.



    has anyone seen this before?

    Thank you, Talbet
     
    #1 talbet, Jul 25, 2012
    Last edited by a moderator: Jul 26, 2012
  2. CitizenK

    CitizenK Well-Known Member

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    Hello,

    I just tried to replicate your issue with WHM 11.32.3 (build 23) and was unable to get the error you posted. What version of cPanel do you have installed?
     
    #2 CitizenK, Jul 26, 2012
    Last edited by a moderator: Jul 26, 2012
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Could you provide some more details about what happens when you attempt to use this feature for OSX Lion? For example, what specific entries are invalid? Also, I encourage you to submit this as a bug report using the following URL:

    Submit A Bug Report

    This way, we can test and reproduce the issue to determine if it's a flaw in "Mail Client Configuration" option within cPanel.

    Thank you.
     
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    #3 cPanelMichael, Jul 27, 2012
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