Auto configure generating incorrect account details

talbet

Registered
Jul 25, 2012
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Hi,

Hoping someone can help with this, tried searching but couldn't see anyone with the same problem.

I am on a VPS running WHM 11.32.3. I am using cPanel to generate a script to setup email on a desktop client. If I generate 'Auto-Configure Mac® Mail.app® for IMAP Access' the script it works fine, but if I generate a script for OSX Lion and run the script it always sets up the account as if it was for some other user.



has anyone seen this before?

Thank you, Talbet
 
Last edited by a moderator:

CitizenK

Well-Known Member
Jun 5, 2012
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Hello,

I just tried to replicate your issue with WHM 11.32.3 (build 23) and was unable to get the error you posted. What version of cPanel do you have installed?
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hello :)

Could you provide some more details about what happens when you attempt to use this feature for OSX Lion? For example, what specific entries are invalid? Also, I encourage you to submit this as a bug report using the following URL:

Submit A Bug Report

This way, we can test and reproduce the issue to determine if it's a flaw in "Mail Client Configuration" option within cPanel.

Thank you.