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Auto mail is going to the wrong domain!

Discussion in 'E-mail Discussion' started by barginboyrob, Jan 24, 2009.

  1. barginboyrob

    barginboyrob Member

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    HI, I was wondering if anyone could help me

    When someone signs up at my website I get this message:

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    sales@midnightmirrors.com
    The mail server could not deliver mail to sales@midnightmirrors.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.


    Basically it's trying to go to sales@midnightmirrors.COM whereas it should be going to sales@midnightmirrors.CO.UK


    Does anyone know where I would change this?
     
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  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You'll need to look at your website settings for something like this. SInce you don't mention what software you use for your site, nothing else can be suggested here.
     
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  3. barginboyrob

    barginboyrob Member

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    Thanks for your reply,

    Sorry, my site is Joomla

    I just thought something had to be changed in cpanel but I'm a bit or a noob,

    Suggestions please!:rolleyes:
     
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  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Agreed, the first thing I would do is check the mail settings in your website software. Second, if that doesn't resolve the issue, I recommend contacting your hosting provider regarding this so they can check their logs to determine what may be causing this issue.
     
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    In your Joomla Admin, find User Manager and edit your account to reflect the correct email address.

    Good luck.
     
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  6. barginboyrob

    barginboyrob Member

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    Thanks for all your help,

    you were right infopro, can't believe i was so dumb and that was so easy to change!
     
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