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Auto mail is going to the wrong domain!

Discussion in 'E-mail Discussions' started by barginboyrob, Jan 24, 2009.

  1. barginboyrob

    barginboyrob Member

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    HI, I was wondering if anyone could help me

    When someone signs up at my website I get this message:

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    sales@midnightmirrors.com
    The mail server could not deliver mail to sales@midnightmirrors.com. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.


    Basically it's trying to go to sales@midnightmirrors.COM whereas it should be going to sales@midnightmirrors.CO.UK


    Does anyone know where I would change this?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You'll need to look at your website settings for something like this. SInce you don't mention what software you use for your site, nothing else can be suggested here.
     
  3. barginboyrob

    barginboyrob Member

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    Thanks for your reply,

    Sorry, my site is Joomla

    I just thought something had to be changed in cpanel but I'm a bit or a noob,

    Suggestions please!:rolleyes:
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Agreed, the first thing I would do is check the mail settings in your website software. Second, if that doesn't resolve the issue, I recommend contacting your hosting provider regarding this so they can check their logs to determine what may be causing this issue.
     
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    In your Joomla Admin, find User Manager and edit your account to reflect the correct email address.

    Good luck.
     
  6. barginboyrob

    barginboyrob Member

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    Thanks for all your help,

    you were right infopro, can't believe i was so dumb and that was so easy to change!
     
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