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Auto responder not working properly

Discussion in 'E-mail Discussion' started by chichan_, May 14, 2018.

  1. chichan_

    chichan_ Registered

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    I have two emails: hello@example.com and subscribe@example.com. I input my data on both web pages and I received both emails on my webmail, which shows that there are no errors on my code. However on my gmail, I only received auto responder message from "hello" and not "subscribe". I already tried making the intervals to 0, tried inputting my data on "subscribe" only, but it seems like only the "hello" is working for the auto responder. Am I missing something? What should I do with this?

    PS. Please help asap!!! This is for my thesis and my defense is next week :---(
     
  2. cPanelLauren

    cPanelLauren Forums Analyst
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    Hi @chichan_

    I'm not sure I fully understand - do you have autoresponders on both email addresses? If not how are they set up specifically? I think more information on the configuration and what you're trying to achieve would be helpful. Looking at /var/logs/exim_mainlog may also be useful in determining why the expected result isn't occurring.

    Thanks!
     
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