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Auto responders

Discussion in 'General Discussion' started by AbeFroman, Dec 1, 2002.

  1. AbeFroman

    AbeFroman BANNED

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    How do I setup an auto responder that will save the email?

    Its seems like the cpanel one is only good for things like
    &I have a new domain the new email is .....&

    I want a more useful autoresponder, something like
    &Thank you for contacting us, a representative will be with you within 48 hours.& &-----Is this possible with cpanel's autoresponder.
     
  2. dgbaker

    dgbaker Well-Known Member
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    We do that with our support ID. We get the users e-mail no problem and we have an autoresponder saying got your e-mail.

    Our pain is that the autoresponder does not except html tags.
     
  3. moronhead

    moronhead Well-Known Member

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    [quote:4dd73cd85d][i:4dd73cd85d]Originally posted by dgbaker[/i:4dd73cd85d]

    We do that with our support ID. We get the users e-mail no problem and we have an autoresponder saying got your e-mail.

    Our pain is that the autoresponder does not except html tags.

    [/quote:4dd73cd85d]
    Autoresponders have started to accept html tags since 5.3.0 build 62. Although I haven't yet tested this and have no idea if it accepts forms or images.

    The next innovation would be accepting attachments. :)

    Regards,

    Norman
     
  4. Damian

    Damian Well-Known Member

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    If you create an autoresponder with the same name as an existing POP account you will still be able to get to the email sent to you.

    e.g.

    1. Create a POP account called info@yourdomain.com which will receive general contacts for your company.

    2. Create an autoresponder called info@yourdomain.com and enter the text that you would like sent to the sender anytime they write to info@yourdomain.com

    Now when someone writes to info@yourdomain.com the autoresponder will send your message to them, and then deliver their email into your info@ POP account.

    Nice and simple :)
     
  5. dgbaker

    dgbaker Well-Known Member
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    [quote:2e6e55a91d][i:2e6e55a91d]Originally posted by moronhead[/i:2e6e55a91d]

    [quote:2e6e55a91d][i:2e6e55a91d]Originally posted by dgbaker[/i:2e6e55a91d]

    We do that with our support ID. We get the users e-mail no problem and we have an autoresponder saying got your e-mail.

    Our pain is that the autoresponder does not except html tags.

    [/quote:2e6e55a91d]
    Autoresponders have started to accept html tags since 5.3.0 build 62. Although I haven't yet tested this and have no idea if it accepts forms or images.

    The next innovation would be accepting attachments. :)

    Regards,

    Norman[/quote:2e6e55a91d]

    Doesn't seem to work, I tried just putting a &br& after a sentence and it shows the &br& instead of doing a return.

    WHM 5.3.0
    Cpanel 5.3.0-E80
    RedHat 7.3
     
  6. moronhead

    moronhead Well-Known Member

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    & Doesn't seem to work ...

    Confirmed!

    I wonder if there's a tag that we need to put in to make it work.

    Regards,

    Norman
     
  7. Website Rob

    Website Rob Well-Known Member

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    I haven't gotten around to working on Autoresponders yet, but it would seem to me, if you want HTML formatting you must save it in HTML format and not TXT. Anybody know if this is possible or am I saying out loud what everybody already knew -- just didn't mention it?
     
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