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Auto SSL - Feature 'Disabled'

Discussion in 'Security' started by jtgroup, May 17, 2018 at 3:25 AM.

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  1. jtgroup

    jtgroup Member

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    Hello everyone,

    Sorry to bother you but I was hoping you might be able to help me with something.

    We currently use the cPanel AutoSSL certificates for a number of our customers.

    I would like to enable it by default so that all existing customers and new ones automatically have a SSL certificate installed.

    I assume to do this I need to enable the feature in 'Feature Manager' however when I looked in there, the 'AutoSSL' feature is 'disabled' and there does not seem to be a way to enable it.

    What am I doing wrong?

    Kind regards


    James
     
  2. mtindor

    mtindor Well-Known Member

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    You probably cannot enable it in another feature list because it is added to the "disabled" feature list. If you remove it from the "disabled" feature list you should be able to enable it in another feature list.

    Mike
     
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  3. jtgroup

    jtgroup Member

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    Hi Mike,

    Thank you for getting back to me.

    Forgive me as I am likely being dumb...

    If the feature is disabled, does that just mean that a user cannot log into their cPanel and use the AutoSSL feature? However we are still able to install a AutoSSL certificate for them using the 'AutoSSL' feature in WHM?

    What I would like to do is install a SSL certificate on all accounts now and also ensure that whenever a new account is created, a SSL certificate is installed by default.

    Kind regards


    James
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hi James,

    By default, AutoSSL is enabled or disabled for an account based on the setting established by it's feature list. You can modify this behavior using WHM >> Manage AutoSSL >> Manage Users. When it's enabled, the system will automatically attempt to install AutoSSL certificates for domain names created as new accounts and for domain names added to existing accounts. You can read more about this at:

    Manage AutoSSL - Version 70 Documentation - cPanel Documentation

    Let me know if you have any additional questions.

    Thanks!
     
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