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Auto SSL has expired problem renewing

Discussion in 'Security' started by ArtKittipong, Aug 15, 2017.

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  1. ArtKittipong

    ArtKittipong Registered

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    Please see in log files

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    #1 ArtKittipong, Aug 15, 2017
    Last edited by a moderator: Aug 15, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello @ArtKittipong,

    The attached log file suggests the affected domain name does not resolve to an IP address associated with the cPanel server. This is resulting in an unsuccessful domain validation process. Can you verify the name servers are setup correctly for this domain name, and that it resolves to the correct IP address? Also, can you verify if a CDN such as CloudFlare is utilized for this domain name?

    Thank you.
     
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  3. ArtKittipong

    ArtKittipong Registered

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    My domain resolve with cpanel already but ssl expire

    [Removed Domain Name]
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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  5. ArtKittipong

    ArtKittipong Registered

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    Your support request ID: 8789047
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    To update, it looks like the certificate was issued after the next AutoSSL run.

    Thank you.
     
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