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Auto SSL request pending for nearly 4 days

Discussion in 'Security' started by Phil Hitchman, Jul 31, 2017.

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  1. Phil Hitchman

    Phil Hitchman Member

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    Hi,

    I've had a request for an SSL certificate pending for 4 days now (order ID 223262231). Is there currently a problem?

    The original request failed because it was unable to overwrite the self-signed certificate. So I set it to "Force" and have now been waiting since 27th July - it was picked up on a poll at 2am on 28th but is still pending.

    Is anyone else having problems with the pending queue?

    Thanks.
     
    #1 Phil Hitchman, Jul 31, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello Phil,

    Feel free to open a support ticket using the link in my signature if you'd like us to take a closer look and determine if there's anything wrong with the order.

    Thank you.
     
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    #2 cPanelMichael, Jul 31, 2017
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