The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Auto Update - upcp Problem that started yesterday. error code 4608

Discussion in 'General Discussion' started by microo1234, Mar 12, 2013.

  1. microo1234

    microo1234 Registered

    Joined:
    Mar 12, 2013
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    Just started getting error with last nights auto rebuild. Error report states missing files. not aware of any changes I made. Running CENTOS 5.9 i686 virtuozzo --- WHM 11.34.1 (build 12. Need help to resolve. Thanks Mike



    Code:
    [20130312.002901]  Detected cron=1 (cron mode set from command line)
    ----------------------------------------------------------------------------------------------------
    => Log opened from /usr/local/cpanel/scripts/upcp at Tue Mar 12 00:29:01 2013
    [20130312.002901]  Detected cron=1 (cron mode set from command line)
    => Log closed Tue Mar 12 00:29:01 2013
    [20130312.002901]  Running Standardized hooks
    [20130312.002901]  mtime on upcp is 1362044501 (Thu Feb 28 03:41:41 2013)
    ----------------------------------------------------------------------------------------------------
    => Log opened from /usr/local/cpanel/scripts/updatenow at Tue Mar 12 00:29:01 2013
    [20130312.002901]  Detected version '11.34.1.12' from version file.
    [20130312.002901]  Target version set to '11.36.0.11'
    [20130312.002901]  Switching to 11.36.0.11 to determine if we can reach that version without failure.
    [20130312.002901]  Retrieving /cpanelsync/11.36.0.11/cpanel/scripts/updatenow.static.bz2
    [20130312.002901]  Using mirror: 75.126.236.226
    => Log closed Tue Mar 12 00:29:01 2013
    ----------------------------------------------------------------------------------------------------
    => Log opened from /usr/local/cpanel/scripts/updatenow.static at Tue Mar 12 00:29:01 2013
    [20130312.002901]  Detected version '11.34.1.12' from version file.
    [20130312.002901]  Target version set to '11.36.0.11'
    [20130312.002901]  Checking license
    [20130312.002901]  License file check complete
    [20130312.002901]  Checking that the RPM DB is OK...
    [20130312.002901]  glibc-2.5-107
    [20130312.002901]  OK: RPM DB is responding to queries
    [20130312.002901]  Testing if rpm_is_working RPM is installed
    [20130312.002901]  package rpm_is_working is not installed
    [20130312.002901]  Testing if it's possible to install a simple RPM
    [20130312.002901]  Preparing...                ##################################################
    [20130312.002901]  rpm_is_working              ##################################################
    [20130312.002902]  Switching to version '11.36.0.11' of updatenow to perform sync.
    [20130312.002903]  Loaded plugins: fastestmirror, priorities
    [20130312.002903]  Loading mirror speeds from cached hostfile
    [20130312.002904]    * extras: mirror.anl.gov
    [20130312.002904]    * rpmforge: mirror.teklinks.com
    [20130312.002904]    * updates: centos.mirrors.tds.net
    [20130312.002907]  Excluding Packages in global exclude list
    [20130312.002910]  Finished
    [20130312.002910]  Setting up Install Process
    [20130312.002911]  No package glib available.
    [20130312.002911]  No package gmp available.
    [20130312.002912]  No package zip available.
    [20130312.002913]  Nothing to do
    [20130312.002914] E Sysup: Needed system RPMs were not installed: glib, gmp, zip
    [20130312.002914] ***** FATAL: Cannot proceed. Needed system RPMs were not installed.
    [20130312.002914]  The Administrator will be notified to review this output when this script completes
    [20130312.002914] E Detected events which require user notification during updatenow. Will send iContact the log
    => Log closed Tue Mar 12 00:29:14 2013
    [20130312.002914] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1363066141.log` failed, exited with code 4608
    => Log closed Tue Mar 12 00:29:14 2013
    Thanks Mike
     
  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,458
    Likes Received:
    22
    Trophy Points:
    38
    cPanel Access Level:
    Root Administrator
    It's quite possible these changes happened a long time ago. Prior to 11.36 it was possible to disable /scripts/sysup, which is responsible for ensuring basic dependencies of cPanel & WHM are installed.

    As of 11.36 sysup will always run (see: cPanel & WHM 11.36 Release Notes ). As a consequence during the upgrade to 11.36 sysup will run. Any system changes that occurred in the past, which can affect sysup, will now be reported.

    With your specific issue, missing dependencies, I suggest investigating the following:

    1. Are these applications excluded in /etc/yum.conf?
    2. Are there custom yum repositories configured that may block these applications being installed?
     
  3. cPanelNick

    cPanelNick Administrator
    Staff Member

    Joined:
    Mar 9, 2015
    Messages:
    3,426
    Likes Received:
    2
    Trophy Points:
    38
    cPanel Access Level:
    DataCenter Provider
    Its either an immutable file in /usr/bin or /bin

    lsattr /usr/bin /bin

    or your virtuozzo container ran out of ram during the update and the rpm process was killed (we are seeing lots of those today).

    If its not an immutable file, please open a ticket using the link in my signature.
     
  4. microo1234

    microo1234 Registered

    Joined:
    Mar 12, 2013
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    Thanks for repsonces. Running lsattr /usr/bin /bin I find all files display just dashes in front of their names. I'm guessing that normal and not immutable file. I will open a ticket unless someone else has any ideals. Thanks Mike
     
Loading...

Share This Page