autodiscover.cgi running and hogging memory

[willke]

Hi,

I've started getting notification emails recently from www.configserver.com that autodiscover.cgi is running and killing memory (see below) - it only seems to happen for accounts where mail is on a remote server. Is this normal?

I know I can suppress the configserver.com messages but that won't stop it happening. Is there anything I can do to prevent it ?

Thanks.

User:[user] PID:923329 PPID:922556 Run Time:31(secs) Memory:11308(kb) RSS:1336(kb) exe:/bin/bash cmd:/bin/bash autodiscover.cgi
User:[user] PID:923331 PPID:922663 Run Time:30(secs) Memory:11308(kb) RSS:1340(kb) exe:/bin/bash cmd:/bin/bash autodiscover.cgi
User:[user] PID:923355 PPID:923331 Run Time:28(secs) Memory:10244(kb) RSS:536(kb) exe:/usr/sbin/proxyexec cmd:/usr/sbin/proxyexec -c cagefs.sock [user] XXXXXXXXXXXXX /usr/local/cpanel/cgi-sys AUTODISCOVER_CGI 923331
User:[user] PID:923356 PPID:923329 Run Time:28(secs) Memory:10244(kb) RSS:540(kb) exe:/usr/sbin/proxyexec cmd:/usr/sbin/proxyexec -c cagefs.sock [user] XXXXXXXXXXXXX /usr/local/cpanel/cgi-sys AUTODISCOVER_CGI 923329
User:[user] PID:923357 PPID:922074 Run Time:26(secs) Memory:11308(kb) RSS:1336(kb) exe:/bin/bash cmd:/bin/bash autodiscover.cgi
User:[user] PID:923361 PPID:923357 Run Time:26(secs) Memory:10244(kb) RSS:536(kb) exe:/usr/sbin/proxyexec cmd:/usr/sbin/proxyexec -c cagefs.sock [user] XXXXXXXXXXXXX /usr/local/cpanel/cgi-sys AUTODISCOVER_CGI 923357
User:[user] PID:923364 PPID:922667 Run Time:26(secs) Memory:11308(kb) RSS:1340(kb) exe:/bin/bash cmd:/bin/bash autodiscover.cgi
User:[user] PID:923368 PPID:923364 Run Time:26(secs) Memory:10244(kb) RSS:536(kb) exe:/usr/sbin/proxyexec cmd:/usr/sbin/proxyexec -c cagefs.sock [user] XXXXXXXXXXXXX /usr/local/cpanel/cgi-sys AUTODISCOVER_CGI 923364
User:[user] PID:923369 PPID:922072 Run Time:26(secs) Memory:11308(kb) RSS:1348(kb) exe:/bin/bash cmd:/bin/bash autodiscover.cgi
User:[user] PID:923373 PPID:923369 Run Time:26(secs) Memory:10244(kb) RSS:536(kb) exe:/usr/sbin/proxyexec cmd:/usr/sbin/proxyexec -c cagefs.sock [user] XXXXXXXXXXXXX /usr/local/cpanel/cgi-sys AUTODISCOVER_CGI 923369
User:[user] PID:923383 PPID:923378 Run Time:26(secs) Memory:14896(kb) RSS:900(kb) exe:/bin/cagefs.server cmd:/bin/cagefs.server cagefs.sock [user] XXXXXXXXXXXXX /usr/local/cpanel/cgi-sys AUTODISCOVER_CGI 923369

 

[cPanelMichael]

Hello,

I believe the listed processes stem from the following entry in the CageFS change log on 09-20-2017:

CAG-746: made the cPanel Autodiscover script workable for CageFS-enabled users;

Source: LVE Manager and CageFS updated

Could you open a support ticket with CloudLinux so they can take a closer look to determine if the memory usage you are reporting is due to a flaw in this change?

Thank you.

 

[willke]

Hello,

I believe the listed processes stem from the following entry in the CageFS change log on 09-20-2017:

CAG-746: made the cPanel Autodiscover script workable for CageFS-enabled users;

Source: LVE Manager and CageFS updated

Could you open a support ticket with CloudLinux so they can take a closer look to determine if the memory usage you are reporting is due to a flaw in this change?

Thank you.

Thanks, Michael. I will do.