Autodiscover for 2016 and newer! Third party option


Well-Known Member
Feb 21, 2013
cPanel Access Level
Reseller Owner
Some might know that cPanel developers don't care to fix the problem where autodiscover doesn't work for outlook 2016 and newer.

Are there any third-party options to get this working? I have many clients that have queried why they have to pay for my time to set up their email accounts for them instead of them being able to just set it up themselves. Of course I tell them that the autodiscover doesn't work for 2016 and newer and then they always ask me "why not if we are in 2022 already"!

I'm forced to shrug my shoulders and sit speechless and look stupid as I have nothing to say in response while the clients tell me to get a better system. /facepalm

Anyways, if anyone has an option to still offer autodiscover for 2016 and newer via cPanel somehow, I would appreciate it.
Last edited:


Jurassic Moderator
Staff member
Oct 19, 2014
cPanel Access Level
Root Administrator
I did reply to your other thread with more details, which may also indicate that third-party options don't exist. I'm not 100% certain on that since it isn't something we test, but everything I found with my work indicated that you basically need an Exchange machine setup for the desktop clients to work with Autodiscover, and to just use standard IMAP instead.