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Autodiscover FQDN

Discussion in 'E-mail Discussions' started by Astral God, Jul 1, 2013.

  1. Astral God

    Astral God Well-Known Member

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    Hi.

    I'm trying autodiscover but i have a little problem...

    On WHM, i have my FQDN as "mail.hostname.tld" (CA Signed) but when i try autodiscover on Thunderbird, i'm getting "www.hostname.tld", which is not good as "mail" and "www" don't have the same IP.

    How can i correct this ?

    Thanks.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    You can modify the following option under the "Domains" tab in "WHM Home » Server Configuration » Tweak Settings":

    "Host to publish in the SRV records for Outlook autodiscover support."

    This will allow you to choose a specific hostname to use for the autodiscover records.

    Thank you.
     
  3. Astral God

    Astral God Well-Known Member

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    Hi cpanelMichael,

    this is what i've done:

    When i say "on WHM", it means "option under the "Domains" tab in "WHM Home » Server Configuration » Tweak Settings"...

    Thanks.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket so we can access your server and attempt to reproduce this issue?

    Submit A Ticket

    You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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