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Automatic Account Creation via WHMCS Failing

Discussion in 'General Discussion' started by Rahul Mukati, Nov 8, 2017.

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  1. Rahul Mukati

    Rahul Mukati Registered

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    Hello,

    I am using WHMCS, and recently i setup a new cPanel server and i have root access. But whenever i try to create account from WHMCS the account gets created in WHM but the response in WHMCS is nothing and in second attempt its show that domain is already in Apache Configuration. Rest all features like termination, suspension working, only creation error. Only problem with this server, other servers works fine.

    Any solution?
    TIA
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You might want to ask about this over on the WHMCS forums:
    WHMCS.Community
     
  3. Rahul Mukati

    Rahul Mukati Registered

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    Its
    Its not there issue. If i use other server details then all works fine. If i use my new server details then issue.

    And whenever i terminate any account from WHM it shows "Starting Removal" and thats all... nothing more,,, account gets terminated but the success message i dont get.
     
    #3 Rahul Mukati, Nov 8, 2017
    Last edited by a moderator: Nov 8, 2017
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    It's a good idea to first open a support request to WHMCS directly, or post on their forums. They should be able to help you to troubleshoot which settings might have changed on the new server, or which WHMCS log files to check when investigating the cause of the problem.

    Thank you.
     
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