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automatic full backup and mysql location???

Discussion in 'Data Protection' started by cmedia, Apr 15, 2012.

  1. cmedia

    cmedia Member

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    Hello,

    my server automatically back up every cpanel account... i need the mysql backup of a certain user... i find in the backuk directory the daily, weekly and montly back up of each user, but i'm unable to find the location of mysql back up...

    can you help me, please?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Inside the backup should be a mysql directory.
     
  3. cmedia

    cmedia Member

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    There is not...

    from backuplost seems the mysql are correctly back up, but there is not a mysql directory inside the backup directory :(

    this is the log:

     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You might want to check your Backup configuration to see if this option is enabled:

    Per Account and Entire MySQL Directory
     
  5. cmedia

    cmedia Member

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    Per Account Only

    This is selected in backup configuration page in whm control panel.
     
  6. cmedia

    cmedia Member

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    hello! can you reply me please?
     
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Not sure what I can do to help here.

    Inside the backup directory on your backup server, for instance look in the daily/ directory, you should see the account backups, a directory called files, and a directory called dirs. There is where you'd find the "...and Entire MySQL Directory"

    In your account backup should be a mysql/ directory containing your MySQL backups for the account itself. Providing everything is working properly on your server, and your account has plenty of space that's where you'd find your databases.

    If you have the space, and databases are not in that backup, then somethings wrong I would think. I can't assist you with that. You might like to put in a ticket to cPanel Support and have them come by and take a closer look at why not.
     
  8. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Are the accounts being zipped? If they are in tar.gz or gz files, you'll have to unzip the archive to see it. This happens if you select compression. Once you extract the file for the user, you'll see a mysql directory inside that extracted account folder. If you want to display what you are seeing inside the daily backup folder, we might be able to help further if that isn't what is happening.
     
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