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Automatic Replacement of SSL Certificates

Discussion in 'Security' started by sherwin_flight, Oct 17, 2016.

  1. sherwin_flight

    Nov 10, 2013
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    From the documentation: The system also disables notifications about expired or expiring service certificates.

    The notifications would be nice to receive, even if cPanel is not replacing certificates.

    I'd also like to point out, that rather than the replacement of certificates being automatic, with us able to opt out by creating a /var/cpanel/ssl/disable_auto_hostname_certificate "touch file" (which is broken anyways and doesn't work), this should have been an OPT IN feature.

    I have no desire at all to let cPanel replace any certificates on my server. So why should I be struggling to get the touch file to work, and why should I have to manually fix my certificates every night, because your opt out feature is broken? And the only option, for now, seems to be to completely disable even the notifications about expiring certificates.

    Features like this should always be opt in, not opt out. And this was cPanel's first mistake.

    Neither of the internal cases you currently have open (CPANEL-6889 and CPANEL-8922) would be an issue at all if this feature didn't replace certificates automatically. Valid wildcard certs would be left alone, and there would be no need for the touch file to stop this issue from happening.

    Going forward things like this really should be opt-in to prevent your customers having to screw around with stuff like this after the fact.

    What is wrong with having a pop-up after an upgrade, ASKING us if we want to have our service SSL certificates automatically replaced by cPanel when they expire? I would have selected "NO" and wouldn't have had any of these issues that I now have.
    rpvw likes this.
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Hello @sherwin_flight,

    Thank you for taking the time to provide us with feedback on how this feature was implemented. I've notified our Community Manager of this feedback to ensure it's handled appropriately.

    I did want to mention that CPANEL-6889 is still open to address an issue where the /var/cpanel/ssl/disable_auto_hostname_certificate isn't respected, and the service SSL certificates are replaced, as you mentioned. I'll update this thread as soon as we publish a resolution to this case.

    Thank you.
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