Automatically set Reseller's Shared IP as account's IP During Transfer?

[avinash.pudota]

I have two servers with cpanel, and i have root access to both of them. I want to transfer accounts from server 1 to server 2. The accounts will be moved to same reseller account on new server, i mean the cpanel accounts including the reseller account will be transferred.

On the new server i have copied the main reseller account first and assigned a free IP as that account's dedicated IP. And i have set that ip as Reseller's Shared IP. If i manually create a new account using the reseller account it is assigning the Reseller's Shared IP as account IP. but if i use the copy tool to move accounts from old server, it is using default shared IP.

It is possible to automatically set reseller account's shared ip as account IP while copying.

 

[avinash.pudota]

I have also tried assigning root privileges to reseller account and restore using reseller account, but it still assigns default shared ip

 

[cPanelMichael]

If i manually create a new account using the reseller account it is assigning the Reseller's Shared IP as account IP. but if i use the copy tool to move accounts from old server, it is using default shared IP.

Hello @avinash.pudota,

Can you report this as a defect using the link below?

cPanel Customer Portal

Feel free to post the ticket number here once it's submitted and I'll link this thread to it.

Thank you.