Automatically Suspended Account Confusion

3clouds

Member
May 28, 2019
13
2
3
India
cPanel Access Level
Root Administrator
Hi Guys,

My clients account automatically suspended. The suspension reason is: Over Due Payment

First I thought This is WHMCS error. Because the service was already paid. I contacted WHMCS and they said, It is not their errors! There is something outside which creating this issue!

I received some weird emails from WHM:

20:51 - Account Terminated domain.com
20:51 - New account domain.com
20:52 - Upgrade/Downgrade domain.com (I checked, upgrade is from Same Package to Same Package)

I am facing too much trouble now. Please create a private ticket for me and fix this thing!

Thanks