Autoreply emails but forward replies?


Dec 20, 2011
cPanel Access Level
Reseller Owner
Just wondering if this is possible using cpanel, i have an email address '[email protected]' that currently forwards to a script to log tickets, but spam is becoming an issue, so i was thinking of putting an auto-reply on it and only allow ticket logging and updates via a website form but this makes things a little more difficult for customers who we email, they cant simply reply.

What im trying to is have emails sent to [email protected] bounce back with an autoreply if new or if contain 'RE:' in the subject, forward to the script as normal.

this possible in cpanel? or would i need to script something myself?