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Autoreply emails but forward replies?

Discussion in 'E-mail Discussion' started by Erron, Dec 20, 2011.

  1. Erron

    Erron Registered

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    Just wondering if this is possible using cpanel, i have an email address 'support@mydomain.com' that currently forwards to a script to log tickets, but spam is becoming an issue, so i was thinking of putting an auto-reply on it and only allow ticket logging and updates via a website form but this makes things a little more difficult for customers who we email, they cant simply reply.

    What im trying to is have emails sent to support@mydomain.com bounce back with an autoreply if new or if contain 'RE:' in the subject, forward to the script as normal.

    this possible in cpanel? or would i need to script something myself?
     
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