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Autoresponder for multilingual website

Discussion in 'E-mail Discussion' started by Sattar, Oct 11, 2017.

  1. Sattar

    Sattar Member

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    I have a multi lingual website (example.com/en & example.com/ar & example.com/sp) and I use same email address on all the languages (info@example.com) and an autoresponder when someone sends a direct email to me.

    I need to respond to each user, according to it's language. Is there any workarounds?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    There's no native functionality that will send a specific auto response based on the language of the sender. However, as a workaround, you could setup a separate autoresponder for each language (e.g. info-en@example, info-ar@example). Then, setup a global email filter that detects messages with content specific to a language, and redirect the messages to the appropriate autoresponder based on the language detected:

    How to Configure Mail Filters - cPanel Knowledge Base - cPanel Documentation

    Thank you.
     
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