Autoresponder not functioning for add-on accounts.


Well-Known Member
Aug 8, 2003
cPanel Access Level
DataCenter Provider
I have an autoresponder set on an account that is an add-on. I see the ruleset listed in valiases and in .autoresponder but when email is sent to this box I do not receive a response. There are no forwarders set.

I have cleared out valias, and recreated the autoresponse yet this add-on account still does not autorespond with any email addresses as defined in the autoresponder rule.

valiases consists of:

[email protected]: |/usr/local/cpanel/bin/autorespond [email protected] /home/yyyycom/.autorespond
*: yyyycom

/home/yyyycom/.autorespond contains:

" Press ? for keyboard shortcuts
" Sorted by name (.bak,~,.o,.h,.info,.swp,.obj at end of list)
"= /home/yyyycom/.autorespond/
[email protected]

/home/yyyycom/.autorespond/[email protected] consists of:

From: "test" <[email protected]>
Content-type: text/plain; charset=us-ascii
Subject: test


I have ran mailbox permission check of as well.

This domain is not in /etc/remotedomains and is listed in /etc/localdomains.