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Autoresponder not responding ?!

Discussion in 'E-mail Discussions' started by gus_fig, Aug 17, 2009.

  1. gus_fig

    gus_fig Registered

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    Hello,

    We have some autoresponders set for some users, but they all stopped working. The emails sent to these users are saved in their mailboxes but the senders don't get the autoresponse. Webmail and other services seem to be working fine. Any clues on what might be the cause?

    Thanks in advance,
    Gustavo
     
  2. thewebhosting

    thewebhosting Well-Known Member

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    You need to check the mail logs regarding your issue. You can check the logs from the below mentioned location if you have an SSH access:

    /var/logs/exim_mainlog
     
  3. gus_fig

    gus_fig Registered

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    Thank you. I've just found out that the server is only sending email to its own domain. Can it be a sendmail issue? DNS?

    Thanks,
    Gustavo
     
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