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Autoresponder sends one email per address

Discussion in 'E-mail Discussions' started by bluepine, Oct 28, 2009.

  1. bluepine

    bluepine Active Member

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    Hello,
    A client setup an autoresponder on an existing email address. Every sender receives only 1 automatic reply. From the second message on, each sender who writes to the autoresponder does not get the auto-reply anymore. It works tho, as it replies to new senders. Is there some sort of setting to solve this?

    Thanks

    Stefano
     
  2. bluepine

    bluepine Active Member

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    Found it... it seems it writes timestamp of the last time it sent an autoreply to each email address in a file in /home/user/.autoresponder.email@domain.com.data

    The issue is that the client needs to send autoreplies upon receivement of multiple emails sent from a website (over which he has no control), all coming from the same address; so I am looking for a way to control this "thresold" between autoreplies.
     
    #2 bluepine, Oct 28, 2009
    Last edited: Oct 28, 2009
  3. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    It may help to post this as a feature request in the following forums category (e.g., to request more control over what factors or thresholds trigger or prevent an auto-reply from being sent):
    Feature Requests for cPanel and WHM - cPanel Forums
     
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