jesulo

Registered
Jul 2, 2020
2
0
1
Asunción, Paraguay
cPanel Access Level
Root Administrator
when click in autorun ssl then show this errors, in domain and other in sub domains
DNS DCV: The DNS query to â_cpanel-dcv-test-record.domain.com.pyâ for the DCV challenge returned no âTXTâ record that matches the value â_cpanel-dcv-test-record=50FwUHE13MRkrGQtd5yjlRTyCYhO6IO1rgeVGqGKte7PtcVizyCt9SRaRdTaZ0j6â.; HTTP DCV: The system queried for a temporary file at âhttp://domain.com.py/.well-known/pki-validation/F676E8424A244E94FA5D4B34DAFA8B34.txtâ, but the web server responded with the following error: 404 (Not Found). A DNS (Domain Name System) or web server misconfiguration may exist.

example mail.domain.com.py
DNS DCV: The DNS query to â_cpanel-dcv-test-record.domain.com.pyâ for the DCV challenge returned no âTXTâ record that matches the value â_cpanel-dcv-test-record=50FwUHE13MRkrGQtd5yjlRTyCYhO6IO1rgeVGqGKte7PtcVizyCt9SRaRdTaZ0j6â.; HTTP DCV: âmail.domain.com.pyâ does not resolve to any IP addresses on the internet.
 
Last edited by a moderator:

cPanelLauren

Technical Support Community Manager
Staff member
Nov 14, 2017
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Hello,

DNS DCV: The DNS query to â_cpanel-dcv-test-record.domain.com.pyâ for the DCV challenge returned no âTXTâ record that matches the value â_cpanel-dcv-test-record=50FwUHE13MRkrGQtd5yjlRTyCYhO6IO1rgeVGqGKte7PtcVizyCt9SRaRdTaZ0j6â.; HTTP DCV: The system queried for a temporary file at âhttp://domain.com.py/.well-known/pki-validation/F676E8424A244E94FA5D4B34DAFA8B34.txtâ, but the web server responded with the following error: 404 (Not Found). A DNS (Domain Name System) or web server misconfiguration may exist.
The first issue here is due to the domain most likey using 3rd party nameservers - meaning DNS is not managed locally for that domain. So a TXT record would not be able to be added. The second is when the system attempted to perform an HTTP DCV check it failed - for this check it creates a txt file and performs a curl request over HTTP to ensure it exists.


DNS DCV: The DNS query to â_cpanel-dcv-test-record.domain.com.pyâ for the DCV challenge returned no âTXTâ record that matches the value â_cpanel-dcv-test-record=50FwUHE13MRkrGQtd5yjlRTyCYhO6IO1rgeVGqGKte7PtcVizyCt9SRaRdTaZ0j6â.; HTTP DCV: âmail.domain.com.pyâ does not resolve to any IP addresses on the internet.
This is occurring because mail.domain.py has no A record.
 

jesulo

Registered
Jul 2, 2020
2
0
1
Asunción, Paraguay
cPanel Access Level
Root Administrator
Hello,



The first issue here is due to the domain most likey using 3rd party nameservers - meaning DNS is not managed locally for that domain. So a TXT record would not be able to be added. The second is when the system attempted to perform an HTTP DCV check it failed - for this check it creates a txt file and performs a curl request over HTTP to ensure it exists.



This is occurring because mail.domain.py has no A record.
Hello, thanks for answering, I understand, those would be the causes of the errors, how can I solve the first error?