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AutoSSL automatically enabled?

Discussion in 'Security' started by spiderlinginc, Jan 21, 2018.

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  1. spiderlinginc

    spiderlinginc Member

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    To cPanel,

    I am very unhappy that this autoSSL feature has been automatically enabled and essentially forced on me to use. I do not like Comodo!! To top it off, my server SSL was switched from the current SSL with another provider expiring at the beginning of Feb to cPanel / Comodo. Very unimpressed!! I have spent a significant amount of time cleaning this up instead of focusing on my business.

    You want to encourage the use of SSL, fine. But do not automatically force the use of an SSL from a provider that you may be ok using, but others like myself are not.

    You dropped the ball on this cPanel!!

    BTW, autoSSL is and has been disabled as verified by the server provider techs.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    We offer the following option under the "Domains" tab in "WHM >> Tweak Settings":

    Replace SSL certificates that do not match the local hostname

    Per it's description:

    When you enable this option, the checkallsslcerts script will replace any SSL certificates that do not match the hostname of the server with a cPanel-signed certificate. This includes wildcard certificates.

    You can disable this option to ensure your existing service SSL certificates are not automatically replaced.

    Thank you.
     
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  3. spiderlinginc

    spiderlinginc Member

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    I have disabled AutoSSL under Home »SSL/TLS »Manage AutoSSL in the Providers tab, unchecked "Allow AutoSSL to replace invalid or expiring non-AutoSSL certificates" under the Options tab and selected "Disable AutoSSL" under the Manage Users tab. The server SSL keeps changing back to the cPanel instead of the one I've paid for. I DO NOT want to use Comodo SSL and shouldn't be forced to.
     
  4. 24x7server

    24x7server Well-Known Member

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  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    You didn't reference the option referenced in my previous post. It's the one you need to disable if you don't want the service certificates automatically replaced.

    Thank you.
     
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  6. spiderlinginc

    spiderlinginc Member

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    Tried the above setting changes as well and it is still replacing the existing host SSL. I am waiting to renew it until it is closer to the renewal date, but I shouldn't have to deal with this in the meantime.

    Thank you.
     
  7. spiderlinginc

    spiderlinginc Member

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    Is there no way around this when the hostname SSL is close to renewal?
     
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Could you open a support ticket using the link in my signature so we can take a closer look at this?

    Thank you.
     
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  9. spiderlinginc

    spiderlinginc Member

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    Ticket submitted. Thank you.

    Hopefully it will be looked at before the SSL expires on Feb 14.
     
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