AutoSSL cert for alias domain?

[nivekau]

Hi,
I have a domain with a web site that works fine with https (it has an autossl certificate).

I have added an alias domain, but this doesn't work properly with https - browser gives a security warning, but if I override it the site still works.

I have run an autossl check manually and in the logs it doesn't mention the alias domain at all. It's like it doesn't exist.

What do I need to do to get the autossl certiticate to cover the alias domain?

 

[24x7server]

Hi,

Can you check what certificate is loaded when you get the warning sign? What domain you see in the certificate?

 

[nivekau]

Hi,

Can you check what certificate is loaded when you get the warning sign? What domain you see in the certificate?

Thanks. I see the alias domain with the warning sign. If I click on any of the internal links so I am not on the home page, it displays the primary domain and the warning disappears.

 

[cPanelMichael]

Hello @nivekau,

Can you browse to cPanel >> SSL TLS Status for this account and verify the alias domain is not excluded?

Thank you.

 

[nivekau]

It's working now! For some reason it must have just taken some time for cpanel to create the certificate.
Possibly because it was a brand new domain?

 

[cPanelMichael]

It's working now! For some reason it must have just taken some time for cpanel to create the certificate.
Possibly because it was a brand new domain?

Hello @nivekau,

The domain validation process can sometimes take a few hours after the request for the certificate is initiated through AutoSSL. This is normal behavior.

Thanks!