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SOLVED AutoSSL certificate expiry -delete webdisk and mail

Discussion in 'Security' started by DumpsterDiver, Feb 21, 2018.

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  1. DumpsterDiver

    DumpsterDiver Registered

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    Hi,

    I have recently activated SSL on my WordPress site and am now receiving the expiry email below. Currently I am not using Webdisk or mail. I have a VPS and very limited server knowledge. After speaking to GoDaddy, they said I could dismiss the warning or delete webdisk.

    Is this the correct thing to do and if so, how do you delete it (I don't see either under subdomains, but do see the webdiskfolder) I'm having no luck searching the web.

    Also, will the certificate auto renew after they are deleted? EX:

    webdisk.example.com does not resolve to any IPv4 addresses on the internet.
     
    #1 DumpsterDiver, Feb 21, 2018
    Last edited by a moderator: Feb 21, 2018
  2. DumpsterDiver

    DumpsterDiver Registered

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    According to Cpanel documentation, "You cannot delete this Web Disk account". Does anyone know of a work around?
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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  4. DumpsterDiver

    DumpsterDiver Registered

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    Michael,

    Thank you!! I think that is exactly what I was looking for! I excluded the two. The AutoSSL is in progress and spinning. I will let you know if it works.

    Along the same lines, I created a subdomain store.example.com that is forwarded to a separate url on the same site. Should I exclude it until the subdomain is live or just delete the subdomain until ready to go live?

    I haven't received a warning email yet, but did notice this error.
    An error occurred the last time AutoSSL ran, on February 23, 2018:
    “store.example.com” does not resolve to any IPv4 addresses on the internet.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Yes, you should exclude it until it's live and resolving to the cPanel server. Then, simply remove the exclusion once it's pointed to the cPanel server.

    Thanks!
     
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  6. DumpsterDiver

    DumpsterDiver Registered

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    That seems to have fixed everything. Thank you so much for the help!!
     
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