The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

AutoSSL Cron Errors

Discussion in 'General Discussion' started by MACscr, Aug 3, 2016.

Tags:
  1. MACscr

    MACscr Well-Known Member

    Joined:
    Sep 30, 2003
    Messages:
    190
    Likes Received:
    1
    Trophy Points:
    18
    cPanel Access Level:
    Root Administrator

    How did you resolve this? Im having the same annoying issue.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,743
    Likes Received:
    662
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello,

    Internal case CPANEL-7836 is open to address an issue where /var/cpanel/autossl_queue_cpanel.json is not updated after an account termination or username change. This leads to cron failure notifications because /usr/local/cpanel/bin/autossl_check_cpstore_queue can't find the user:

    Code:
    Cpanel::Exception::UserNotFound/(XID pj5qap) You do not have a user named “user”.
    at /usr/local/cpanel/Cpanel/Exception.pm line 73.
    Cpanel::Exception::create("UserNotFound", HASH(0x3c9fa58)) called at /usr/local/cpanel/Cpanel/Config/LoadCpUserFile.pm line 295
    Cpanel::Config::LoadCpUserFile::_load("user", undef, "if_missing", "die") called at /usr/local/cpanel/Cpanel/Config/LoadCpUserFile.pm line 69
    Cpanel::Config::LoadCpUserFile::load_or_die("user") called at bin/autossl_check_cpstore_queue.pl line 111
    bin::autossl_check_cpstore_queue::run() called at bin/autossl_check_cpstore_queue.pl line 56
    The temporary workaround is to manually remove the entries from the /var/cpanel/autossl_queue_cpanel.json file with a text editor via the command line. I'll update this thread once the resolution is published.

    Thank you.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,743
    Likes Received:
    662
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello,

    The resolution associated with CPANEL-7836 is included with cPanel version 58.0.17:

    Fixed case CPANEL-7836: Update the cPanel AutoSSL queue on account rename or deletion.

    This version is currently published to the "Edge" and "Current" build tiers. You can review the full change log, information on updating cPanel/WHM, and information on the build/release process at:

    58 Change Log - Change Logs - cPanel Documentation
    How can I update cPanel & WHM?
    Product Versions and the Release Process - cPanel Knowledge Base - cPanel Documentation

    Thank you.
     
Loading...

Share This Page