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AutoSSL DNS DCV fails for IPv6 subdomain

Discussion in 'Security' started by masteroman, Sep 16, 2018.

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  1. masteroman

    masteroman Registered

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    I have an issue issue with cpanel not being able to validate via TXT record for the ipv6 subdomain. Example with ipv6.domainname:

    1. I enable IPv6 for domain
    2. AutoSSL > Check "USER"
    ... verification is running ...
    3. Fails due to:
    ERROR Local DNS DCV error (ipv6.domain): The DNS query to “_cpanel-dcv-test-record.domain” for the DCV challenge returned no “TXT” record that matches the value “_cpanel-dcv-test-record=qmdtsDswXLM2wHXAjyyZ0PELSqvl1i_s3wQvG12025_utgR03_o7uBW8psBWQP5f”.

    Issue is that _cpanel-dcv-test-record.domain exists already and points to old record. Cpanel updates that record but still gets old one as a response to TXT DV

    * note that FQDN is censored with "domain"
     
    #1 masteroman, Sep 16, 2018
    Last edited by a moderator: Sep 17, 2018
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @masteroman,

    Can you verify if the local cPanel server hosts the DNS for the parent domain associated with this account?

    Thank you.
     
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