Autossl does not update webmail subdomain for account

Rakaris Bakaris

Well-Known Member
Jan 8, 2015
73
3
8
cPanel Access Level
Root Administrator
Hello!
We have single account with subdomain for which AUtoSSL functionality does not work- the webmail certificate is not updated. When running check domain the following warning is included on log
The website “dom.domain.com”, owned by “domainacc”, has a valid SSL certificate, but additional SSL coverage may be possible for the domains “cpanel.dom.com”, “webmail.dom.com”, “webdisk.dom.com”, and “autodiscover.dom.com”. The system will attempt to replace this certificate with one that includes these additional domains.
but no replace is happening. This is migrated account form another cpanel server.
How to force the certificate regeneration?
Thank you!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,236
463
Hello,

I'm glad to see the issue is now solved. Note that if you encounter the issue again in the future, you can use the "Logs" tab in "WHM >> Manage AutoSSL" to see why the domain validation process is failing.

Thank you.