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Autossl does not update webmail subdomain for account

Discussion in 'Security' started by Rakaris Bakaris, Dec 2, 2017.

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  1. Rakaris Bakaris

    Rakaris Bakaris Well-Known Member

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    Hello!
    We have single account with subdomain for which AUtoSSL functionality does not work- the webmail certificate is not updated. When running check domain the following warning is included on log
    but no replace is happening. This is migrated account form another cpanel server.
    How to force the certificate regeneration?
    Thank you!
     
  2. 24x7server

    24x7server Well-Known Member

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    Hi,

    You may have to try remove the old SSL first and then reissue one again from the AutoSSL..
     
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  3. Rakaris Bakaris

    Rakaris Bakaris Well-Known Member

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    Hello!
    I have deleted certificate and forced autossl to regenerate the certificate. It was resolved the issue.
    Thank you.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I'm glad to see the issue is now solved. Note that if you encounter the issue again in the future, you can use the "Logs" tab in "WHM >> Manage AutoSSL" to see why the domain validation process is failing.

    Thank you.
     
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