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AutoSSL doesn't renew certificate if cPanel license is expired

Discussion in 'Security' started by ericleonardo, Mar 27, 2018.

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  1. ericleonardo

    ericleonardo Registered

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    Hi! AutoSSL doesn't renew my certificate after Cpanel license is expired (and I don't have money to buy Cpanel license - trial period has expired). Please, What can you do to help me?

    I need to continue developing my site and need renew my SSL certificate for it keep working. Soon, my site will start making profit and I will have money to buy Cpanel license. Currently, I'm using Google Cloud free test period. Really I don't have money to buy Cpanel, believe me. Hope will have money soon cause my site is in the final steps to conclude development and start bringing traffic.

    If you really can't renew my AutoSSL certificate for free, can I install Lets Encrypt (CertBot) by my own using shell command or will this cause some error on Cpanel instalation?

    AutoSSL Log:
    [2018-03-27T00:09:01Z] The website “xxxxx.com.br”, owned by “hotsale”, has a faulty SSL certificate (OPENSSL_VERIFY:0:10:CERT_HAS_EXPIRED NOT_ALL_DOMAINS ALMOST_EXPIRED AUTOSSL_READY_FOR_RENEWAL). AutoSSL will attempt to replace this certificate.

    [2018-03-27T00:09:05Z] AutoSSL failed to request an SSL certificate for “xxxxx.com.br” because of an error: (XID q66d3n) The cPanel Store returned an error (X::AuthenticationFailure) in response to the request “POST ssl/certificate/free”: Unauthorized

    Best regards!
    Eric
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello Eric,

    Using cPanel & WHM with an expired license is unsupported. Features such as AutoSSL will stop working properly. You can try generating a SSL certificate with a utility such as CertBot, but note that it's unsupported and not something that cPanel & WHM is tested with.

    You may want to consider purchasing a shared hosting account from a provider that offers cPanel until you are ready to renew your license. We provide a hosting partner directory if you are interested in this option:

    The Hosting Platform of Choice | cPanel, Inc.

    Thank you.
     
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  3. ericleonardo

    ericleonardo Registered

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    Ok... I will try installing Certbot (Lets Encrypt) by my own.
    I came from shared hosting, poor performance. Performance is a must for my project.
    Will monitor price of thousand products from many stores every day.
    So had to move to Google Cloud Platform (free trial period).
    Starting a project with near no money is very, very hard.
    Google Cloud Platform offers $300 to try its services. I'm very satisfied and don't imagine running my site on other server.
    The only bad thing is that Google Cloud Compute Engine doesn't include Cpanel.
    Cpanel could extend trial period to help young people which are trying to start a business.

    Thanks
     
  4. ericleonardo

    ericleonardo Registered

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    Hi! CertBot installation failed (can't find mod_ssl). So I just installed Lets Encrypt plugin following this instruction:
    [How-To] Installing SSL from Let's Encrypt
    Cert was issued perfectly and is stored in my system. But when I go to install it via command "./installssl.pl domain.com" it returns:

    <license>
    <status>0</status>
    <statusmsg>Cannot Read License File</statusmsg>
    </license>

    Please, help me.. I need installing this certificate for my site work again..
    What file should I edit to manually input cert address?
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    The message indicates the failure occurs due to the lack of a valid cPanel license. Attempting to utilize the cPanel & WHM environment on a server without a valid license can lead to all sorts of issues like this. Generally, the better approach is to backup the account data, reinstall the OS without cPanel, setup the web services manually or through another control panel, and then restore the website data.

    Thank you.
     
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  6. ericleonardo

    ericleonardo Registered

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    Oh My GOD! I just got to install SSL certificate using a special version of Certbot: certbot.eff.org/docs/install.html#certbot-auto
    This version uses a virtual environment, so avoid any error on locating dependencies.
    Using Certbot-auto was so easy that seemed too good to be true, but really was true. Now my site rates "A" in SSL Labs test.
    I just can thank GOD. And soon I will have money to buy Cpanel license, may GOD help me!

    Thanks
     
    #6 ericleonardo, Mar 28, 2018
    Last edited by a moderator: Mar 28, 2018
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