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SOLVED AutoSSL domain control validation on external server

Discussion in 'Security' started by ddaddy, Dec 16, 2016.

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  1. ddaddy

    ddaddy Active Member

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    Hi,
    I have a lot of certificates expiring today and AutoSSL cannot update them because it says it failed domain control validation as it couldn't find the temporary file.

    The problem is, I have the domain pointing to an AWS server, so cPanel cannot auto generate this file.

    Is there another way I can validate the domain?
     
    #1 ddaddy, Dec 16, 2016
    chitramathur likes this.
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    The domain validation process with cPanel-signed (Comodo) and Let's Encrypt certificates require the domain name to resolve to the cPanel server's IP address and fetch automatically generated verification text files. There's no support for AutoSSL for domain names that resolve to a remote web server.

    Thank you.
     
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    #2 cPanelMichael, Dec 18, 2016
    chitramathur likes this.
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