SOLVED AutoSSL domain control validation on external server

ddaddy

Well-Known Member
Aug 19, 2015
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UK
cPanel Access Level
Root Administrator
Hi,
I have a lot of certificates expiring today and AutoSSL cannot update them because it says it failed domain control validation as it couldn't find the temporary file.

The problem is, I have the domain pointing to an AWS server, so cPanel cannot auto generate this file.

Is there another way I can validate the domain?
 
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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,245
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The problem is, I have the domain pointing to an AWS server, so cPanel cannot auto generate this file.
Hello,

The domain validation process with cPanel-signed (Comodo) and Let's Encrypt certificates require the domain name to resolve to the cPanel server's IP address and fetch automatically generated verification text files. There's no support for AutoSSL for domain names that resolve to a remote web server.

Thank you.
 
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