Im running into issues trying to issue SSL via autoSSL for two Domains. The Cpanel is the authoritative Nameserver for the domain.
The nameserver is resolving the domain if I run a dig command I also get the same response if I dig @8.8.8.8 for the domain. The records are there and answering any help or further troubleshooting would be appreciated. I have replaced the actual domain with "thatdomain"
Log for the AutoSSL run for “rmbit”: Tuesday, September 1, 2020 4:49:29 PM GMT-0600 (cPanel (powered by Sectigo))
4:49:29 PM AutoSSL’s configured provider is “cPanel (powered by Sectigo)”.
This AutoSSL provider does not poll for certificate availability immediately after a certificate request submission. Instead, it submits certificate requests then periodically polls the cPanel Store for each requested certificate and installs it after a successful retrieval. The system will record all requests, retrievals, and installations for the current AutoSSL run in this log.
Analyzing “rmbit”’s domains …
4:49:29 PM Analyzing “thatdomain.com” …
4:49:29 PM ERROR TLS Status: Defective
Certificate expiry: 9/1/21, 8:49 PM UTC (364.92 days from now)
ERROR Defect: OPENSSL_VERIFY: The certificate chain failed OpenSSL’s verification (0:18:DEPTH_ZERO_SELF_SIGNED_CERT).
4:49:29 PM Attempting to ensure the existence of necessary CAA records …
4:49:29 PM No CAA records were created.
4:49:29 PM Verifying 8 domains’ DNS management …
Verifying “cPanel (powered by Sectigo)”’s authorization on 8 domains via DNS CAA records …
4:49:46 PM WARN DNS query error (webdisk.thatdomain.com/NS): SERVFAIL (2)
WARN DNS query error (cpcontacts.thatdomain.com/NS): SERVFAIL (2)
WARN DNS query error (mail.thatdomain.com/NS): SERVFAIL (2)
WARN DNS query error (thatdomain.com/CAA): SERVFAIL (2)
4:49:46 PM CA authorized: “thatdomain.com”
4:49:46 PM WARN DNS query error (thatdomain.com/NS): SERVFAIL (2)
4:49:46 PM ERROR DNS does not manage “thatdomain.com”.
ERROR DNS does not manage “mail.thatdomain.com”.
ERROR DNS does not manage “webdisk.thatdomain.com”.
ERROR DNS does not manage “cpcontacts.thatdomain.com”.
4:49:46 PM WARN DNS query error (webmail.thatdomain.com/NS): SERVFAIL (2)
4:49:46 PM ERROR DNS does not manage “webmail.thatdomain.com”.
4:49:46 PM WARN DNS query error (www.thatdomain.com/NS): SERVFAIL (2)
4:49:46 PM ERROR DNS does not manage “www.thatdomain.com”.
4:49:46 PM WARN DNS query error (cpcalendars.thatdomain.com/NS): SERVFAIL (2)
4:49:46 PM ERROR DNS does not manage “cpcalendars.thatdomain.com”.
4:49:46 PM WARN DNS query error (www.thatdomain.com/CAA): SERVFAIL (2)
4:49:46 PM CA authorized: “www.thatdomain.com”
4:49:46 PM WARN DNS query error (webmail.thatdomain.com/CAA): SERVFAIL (2)
4:49:46 PM CA authorized: “webmail.thatdomain.com”
4:49:46 PM WARN DNS query error (cpanel.thatdomain.com/CAA): SERVFAIL (2)
4:49:46 PM CA authorized: “cpanel.thatdomain.com”
4:49:46 PM WARN DNS query error (cpcontacts.thatdomain.com/CAA): SERVFAIL (2)
4:49:46 PM CA authorized: “cpcontacts.thatdomain.com”
4:49:46 PM WARN DNS query error (webdisk.thatdomain.com/CAA): SERVFAIL (2)
4:49:46 PM CA authorized: “webdisk.thatdomain.com”
4:49:46 PM WARN DNS query error (cpcalendars.thatdomain.com/CAA): SERVFAIL (2)
4:49:46 PM CA authorized: “cpcalendars.thatdomain.com”
4:49:47 PM WARN DNS query error (cpanel.thatdomain.com/NS): SERVFAIL (2)
4:49:47 PM ERROR DNS does not manage “cpanel.thatdomain.com”.
DNS does not manage any of this user’s 8 domains.
4:49:59 PM WARN DNS query error (mail.thatdomain.com/CAA): SERVFAIL (2)
4:49:59 PM CA authorized: “mail.thatdomain.com”
“cPanel (powered by Sectigo)” is authorized to issue certificates for 8 of this user’s 8 domains.
4:49:59 PM AutoSSL cannot increase “rmbit”’s SSL coverage.
The nameserver is resolving the domain if I run a dig command I also get the same response if I dig @8.8.8.8 for the domain. The records are there and answering any help or further troubleshooting would be appreciated. I have replaced the actual domain with "thatdomain"
Log for the AutoSSL run for “rmbit”: Tuesday, September 1, 2020 4:49:29 PM GMT-0600 (cPanel (powered by Sectigo))
4:49:29 PM AutoSSL’s configured provider is “cPanel (powered by Sectigo)”.
This AutoSSL provider does not poll for certificate availability immediately after a certificate request submission. Instead, it submits certificate requests then periodically polls the cPanel Store for each requested certificate and installs it after a successful retrieval. The system will record all requests, retrievals, and installations for the current AutoSSL run in this log.
Analyzing “rmbit”’s domains …
4:49:29 PM Analyzing “thatdomain.com” …
4:49:29 PM ERROR TLS Status: Defective
Certificate expiry: 9/1/21, 8:49 PM UTC (364.92 days from now)
ERROR Defect: OPENSSL_VERIFY: The certificate chain failed OpenSSL’s verification (0:18:DEPTH_ZERO_SELF_SIGNED_CERT).
4:49:29 PM Attempting to ensure the existence of necessary CAA records …
4:49:29 PM No CAA records were created.
4:49:29 PM Verifying 8 domains’ DNS management …
Verifying “cPanel (powered by Sectigo)”’s authorization on 8 domains via DNS CAA records …
4:49:46 PM WARN DNS query error (webdisk.thatdomain.com/NS): SERVFAIL (2)
WARN DNS query error (cpcontacts.thatdomain.com/NS): SERVFAIL (2)
WARN DNS query error (mail.thatdomain.com/NS): SERVFAIL (2)
WARN DNS query error (thatdomain.com/CAA): SERVFAIL (2)
4:49:46 PM CA authorized: “thatdomain.com”
4:49:46 PM WARN DNS query error (thatdomain.com/NS): SERVFAIL (2)
4:49:46 PM ERROR DNS does not manage “thatdomain.com”.
ERROR DNS does not manage “mail.thatdomain.com”.
ERROR DNS does not manage “webdisk.thatdomain.com”.
ERROR DNS does not manage “cpcontacts.thatdomain.com”.
4:49:46 PM WARN DNS query error (webmail.thatdomain.com/NS): SERVFAIL (2)
4:49:46 PM ERROR DNS does not manage “webmail.thatdomain.com”.
4:49:46 PM WARN DNS query error (www.thatdomain.com/NS): SERVFAIL (2)
4:49:46 PM ERROR DNS does not manage “www.thatdomain.com”.
4:49:46 PM WARN DNS query error (cpcalendars.thatdomain.com/NS): SERVFAIL (2)
4:49:46 PM ERROR DNS does not manage “cpcalendars.thatdomain.com”.
4:49:46 PM WARN DNS query error (www.thatdomain.com/CAA): SERVFAIL (2)
4:49:46 PM CA authorized: “www.thatdomain.com”
4:49:46 PM WARN DNS query error (webmail.thatdomain.com/CAA): SERVFAIL (2)
4:49:46 PM CA authorized: “webmail.thatdomain.com”
4:49:46 PM WARN DNS query error (cpanel.thatdomain.com/CAA): SERVFAIL (2)
4:49:46 PM CA authorized: “cpanel.thatdomain.com”
4:49:46 PM WARN DNS query error (cpcontacts.thatdomain.com/CAA): SERVFAIL (2)
4:49:46 PM CA authorized: “cpcontacts.thatdomain.com”
4:49:46 PM WARN DNS query error (webdisk.thatdomain.com/CAA): SERVFAIL (2)
4:49:46 PM CA authorized: “webdisk.thatdomain.com”
4:49:46 PM WARN DNS query error (cpcalendars.thatdomain.com/CAA): SERVFAIL (2)
4:49:46 PM CA authorized: “cpcalendars.thatdomain.com”
4:49:47 PM WARN DNS query error (cpanel.thatdomain.com/NS): SERVFAIL (2)
4:49:47 PM ERROR DNS does not manage “cpanel.thatdomain.com”.
DNS does not manage any of this user’s 8 domains.
4:49:59 PM WARN DNS query error (mail.thatdomain.com/CAA): SERVFAIL (2)
4:49:59 PM CA authorized: “mail.thatdomain.com”
“cPanel (powered by Sectigo)” is authorized to issue certificates for 8 of this user’s 8 domains.
4:49:59 PM AutoSSL cannot increase “rmbit”’s SSL coverage.
