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AutoSSL error

Discussion in 'Security' started by fernando h. c. assis, Mar 15, 2018.

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  1. fernando h. c. assis

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    I would like some help to solve this error that appears in print.
     

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  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Is the DNS for this domain name handled by the cPanel server? If so, select this domain name using "WHM >> Edit DNS Zone" and verify the "A" record for "webmail" is created and points to the correct IP address.

    Thank you.
     
  3. fernando h. c. assis

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    friend value has already been created in DNS via WHM but the error still persists.
     

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  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Your access level shows as "Reseller Owner". If you do not have root access to this server, please report this problem to your web hosting provider so they can take a closer look at the AutoSSL logs to see what's happening.

    Thank you.
     
  5. fernando h. c. assis

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