AutoSSL failed to request an SSL certificate

[egyptianhoster]

Dears

I have an issue with Autossl can't request certificates for new domains or renew old SSL certificates

AutoSSL failed to request an SSL certificate for “ because of an error: (XID 6cvudr) The system failed to parse the JSON stream data “” for the caller “Cpanel::cPStore::Utils::unpack_api_response_content” because of an error: malformed JSON string, neithertag, array, object, number, string or atom, at character offset 0 (before "(end of string)") at /usr/local/cpanel/Cpanel/JSON.pm line 123.

 

[kodeslogic]

For which TLD you are requesting the SSL certificate?

 

[egyptianhoster]

For which TLD you are requesting the SSL certificate?

for any domain account i got this error

 

[vantopc]

Are free ssl good in cpanel?
How free they put! I use it myself, but I do not think it is good.

 

[StefanPejcic]

The system failed to parse the JSON stream data

When doing various tasks like account terminate/create/modify, or edit dns we get the following error: Cpanel::Exception::JSONParseError/(XID pw7vmy) The system failed to parse the JSON stream data “” from the file “GLOB(0x4a21580)” because of an error: malformed JSON string, neither tag...

forums.cpanel.net

 

[cPRex]

@vantopc - they are perfectly good SSLs. Did you see a problem with them?

 

[egyptianhoster]

The system failed to parse the JSON stream data

When doing various tasks like account terminate/create/modify, or edit dns we get the following error: Cpanel::Exception::JSONParseError/(XID pw7vmy) The system failed to parse the JSON stream data “” from the file “GLOB(0x4a21580)” because of an error: malformed JSON string, neither tag...

forums.cpanel.net

not working

 

[cPRex]

@egyptianhoster - can you get me more details on the issue you're seeing now?

 

[egyptianhoster]

REDACTED

 

[cPRex]

Thanks for posting that - if you have root access to the server, could you please submit a ticket to our team so we can look into that?