AutoSSL failed to request an SSL certificate

Operating System & Version
CentOS v7.9.2009
cPanel & WHM Version
100.0.12
Nov 5, 2019
11
1
3
egypt
cPanel Access Level
Root Administrator
Dears

I have an issue with Autossl can't request certificates for new domains or renew old SSL certificates

AutoSSL failed to request an SSL certificate for “ because of an error: (XID 6cvudr) The system failed to parse the JSON stream data “” for the caller “Cpanel::cPStore::Utils::unpack_api_response_content” because of an error: malformed JSON string, neithertag, array, object, number, string or atom, at character offset 0 (before "(end of string)") at /usr/local/cpanel/Cpanel/JSON.pm line 123.
 
Last edited by a moderator:

kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
441
207
118
IN
cPanel Access Level
Root Administrator
For which TLD you are requesting the SSL certificate?
 
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Nov 5, 2019
11
1
3
egypt
cPanel Access Level
Root Administrator