SOLVED AutoSSL including suspended accounts

bouvrie

Active Member
Apr 6, 2012
37
6
58
cPanel Access Level
Root Administrator
I'm getting notifications about AutoSSL certificate expiry on suspended accounts on my server. Ideally I'd want AutoSSL to ignore accounts that are suspended, as they're suspended for a reason and shouldn't raise awareness of their certificates being/getting expired.

Is there a way to have AutoSSL skip suspended accounts?
 

rpvw

Well-Known Member
Jul 18, 2013
1,101
466
113
UK
cPanel Access Level
Root Administrator
I do this manually (if there is some way of automating it, I have missed it :( )

1) WHM > Account Information > List Suspended Accounts >> make a note of the usernames

2) WHM > SSL/TLS > Manage AutoSSL > Manage Users >> Disable AutoSSL for the usernames noted above.

Hope this helps.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,226
463
Hello,

This is fixed in cPanel version 70:

Fixed case CPANEL-17548: Avoid sending SSL expiry notifications for suspended accounts.

Thanks!