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AutoSSL is including primary domain with addon domain in certificate

Discussion in 'Security' started by amalendukundu, Aug 13, 2017.

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  1. amalendukundu

    amalendukundu Registered

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    Hi,
    Thank you for providing the great AutoSSL feature. I am on shared hosting and I am able to enable AutoSSL for my primary domain domain as well as all addon domains.

    I have an issue though. The certificate for the addon domains is showing primary domain name. For example if the primary domain name is
    www.primarydomain.com

    and the add on domain is
    www.addon1.com

    When i see the certificate details in browser (Mozila/Chrome), it says the CN: Issued to addon1.primarydomain.com

    This is annoying from owner and user prospective as for the addon domain uses they have nothing to know about the primary domain name.

    How should the certificate shows Issued to: addon1.com (instead of including the primary domain name)

    Regards,
    Amal K
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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  3. amalendukundu

    amalendukundu Registered

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    My problem is different. I have different SSL certificates for all my domains (primary and addon). My issue is for the SSL certificate on addon domain the having addon.primary.com as the first domain on the list of domain and thus the certificate is showing issued to addon.primary.com.

    For example below the domain list of the SSl of one of the addon domain:
    Code:
    example.domain.com
    mail.example.com
    example.com
    www.example.com
    www.example.domain.com
    
    
    If "example.com" would appear at first instead of "example.domain.com" then my certificate would shown
    "Issued to : example.com"

    This is the problem. Please let me know if my understanding is correct. If so, please let me know if there are any solution to this.
    Regards,
    Amalendu


    mod note: actual domain names removed to protect privacy.
     
    #3 amalendukundu, Aug 15, 2017
    Last edited by a moderator: Aug 15, 2017
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Here's a document that explains how AutoSSL sorts which domain names appear first in the certificate:

    SSL FAQ and Troubleshooting - Documentation - cPanel Documentation

    However, it looks like you are experiencing different behavior compared to what's documented. Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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