SOLVED AutoSSL Issues

[suatkocabas]

hi, I can't active auto ssl subdomain.Please Help

5:37:22 PM ERROR TLS Status: Defective
ERROR Defect: NO_SSL: No SSL certificate is installed.


#94215828

 

[kodeslogic]

@suatkocabas

It only states that the issue was just there wasn't a certificate, after this mostly AutoSSL attempts to issue a certificate. Was the certificate issued?

If not, please run the AutoSSL check again for that domain and share the log output again.

 

[suatkocabas]

run again and this is log file

 

[suatkocabas]

and pending tab

 

[kodeslogic]

As it is in the pending queue, wait for few minutes.

 

[suatkocabas]

yes its the pending this morning. nothing change @kodeslogic

 

[suatkocabas]

last log file @kodeslogic @cPanelLauren

 

[cPRex]

I believe you had a thread open on this issue yesterday as that subdomain looks familiar. You'll need to wait some additional time for that subdomain to get the SSL.

 

[cPRex]

Just to provide an update, our team has replied to the ticket with instructions on how you can contact Sectigo directly to help get that SSL issued.

 

[suatkocabas]

Just to provide an update, our team has replied to the ticket with instructions on how you can contact Sectigo directly to help get that SSL issued.

Ok. İt's fixed. Thank u very much

 

[cPRex]

You're welcome - I'm glad I was able to help!