So Let's Encrypt is enabled on the root WHM side. It's also enabled on the reseller's WHM > feature lists as well. But, it's' still missing from his hosted domain's cPanel accounts despite being enabled in the domain's package/feature list. What gives?
In root WHM under users tab, they're all set to "Reset to Feature List Setting"
In root WHM under users tab, they're all set to "Reset to Feature List Setting"