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AutoSSL - No Green Bar on DV cert

Discussion in 'Security' started by man0070, Sep 27, 2017.

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  1. man0070

    man0070 Registered

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    Hey Guys,

    So i have just upgraded and now have the ability to use comodo/Lets Encrypt - WHM/cPanel Versions:
    • CLOUDLINUX 7.4
    • v66.0.23
    And i am looking to take advantage of the greenbaring ssl functionality - even though its not EV, i should still be able to get a green HTTPS on a DV cert right?
    and when i look at the cert being provided, its not being provided by lets encrypt, its piggy backing on the certificate the WHM server is using - thus resulting in a HTTPS error on the domain.

    I am just hoping you might know how i can correct this? so the HTTPS goes green?

    Thanks Guys.
     

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    #1 man0070, Sep 27, 2017
    Last edited by a moderator: Sep 28, 2017
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Are you accessing the website itself, or are you using the domain name to access a service such as cPanel or Web Host Manager? If it's for the website itself, browse to "WHM >> Manage AutoSSL" and review the "Logs" tab to see if there were any issues with the certificate generation for this account.

    Thank you.
     
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  3. man0070

    man0070 Registered

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    Hey Michael,
    I would be accessing the website/s themselves
    When testing in a fresh browsing session, cookies and history cleared and on fresh machines - it would still pop up with an invalid certificate.

    For the meantime I have purchased an actual SSL certificate, but it would be nice to know how i can actually get the AutoSSL feature working, especially for clients.
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Feel free to open a support ticket using the link in my signature if you'd like us to take a closer look to see why the AutoSSL certificate was not working.

    Thank you.
     
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