Autossl not working check button disappeared


Product Owner II
Staff member
Nov 14, 2017
It states clearly in red that it will not replace the certificate because it was not issued by AutoSSL - this is related to a setting in WHM>>SSL/TLS>>Manage AutoSSL -> Options ->
Allow AutoSSL to replace invalid or expiring non-AutoSSL certificates.
This option will allow AutoSSL to replace certificates that the AutoSSL system did not issue. When you enable this option, AutoSSL will install certificates that replace users’ CA-issued certificates if they are invalid or expire within 3 days.
Unless you fully understand this option, do not select it, because the system could unexpectedly replace an expiring or invalid EV or OVcertificate with a DV certificate

The resolution in this instance is to check that box and allow AutoSSL to replace the expired certificates.