AutoSSL order is still pending even though other domains after it got the Certs.

jibu

Member
Dec 14, 2008
8
2
53
The autossl order is pending since a long time for certain domains on a cpanel account. We suspected it might be the queue at Sectigo, but domains enabled for autossl much after the stuck domain have got the ssl installed. It seems only this particular order for these domains is stuck in queue. Can cPanel check this order ID 1091292477 ?
 

andrew.n

Well-Known Member
Jun 9, 2020
458
118
43
EU
cPanel Access Level
Root Administrator
@cPRex should be able to have a closer look.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
3,036
380
243
cPanel Access Level
Root Administrator
Hey there! I checked the order on my end and I see the order has went through, but Sectigo is performing some additional validation on their end. If you don't see the SSL applied within 24 hours, please submit a ticket so we can get more details.