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AutoSSL Permission denied error

Discussion in 'Security' started by -Andromeda-, Mar 8, 2017.

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  1. -Andromeda-

    -Andromeda- Registered

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    Hi;

    i tried active autossl on new account. İ clicked enable autossl button after clicked check button. I used LetsEncrtypt. But they do not active on new account. İ looked logs and they said:
    Code:
    Log for the AutoSSL run for “scriptztr”: Thursday, March 9, 2017 12:13:20 AM GMT+0300 (Let’s Encrypt™)
12:13:20 AM This system has AutoSSL set to use “Let’s Encrypt™”.
12:13:20 AM Checking websites for “scriptztr” …
12:13:20 AM The website “s****.com”, owned by “s***”, has no SSL certificate. AutoSSL will attempt to obtain a new certificate and install it.
12:13:20 AM WARN The domain “scriptztr.com” failed domain control validation: The system failed to create the temporary file “/home/****/public_html/.well-known/acme-challenge/**************-************* because of an error: Permission denied at bin/autossl_check.pl line 562.
12:13:20 AM WARN The domain “www.s*****” failed domain control validation: The system failed to create the temporary file “/home/scriptztr/public_html/.well-known/acme-challenge/********************-*************” because of an error: Permission denied at bin/autossl_check.pl line 562.
12:13:20 AM WARN The domain “mail.s*****.com” failed domain control validation: The system failed to create the temporary file “/home/s*****/public_html/.well-known/acme-challenge/****************” because of an error: Permission denied at bin/autossl_check.pl line 562.
12:13:20 AM The system has completed the AutoSSL check for “s****”.
    please help me and I'm so sorry for my English , I can not speak well :)
     
    #1 -Andromeda-, Mar 8, 2017
    Last edited by a moderator: Mar 8, 2017
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Please review the ownership values configured on the following directories to ensure they are owned by the account user and not by "root":

    /home/$username/public_html/.well-known/acme-challenge
    /home/$username/public_html/.well-known

    You can find a thread on this topic at:

    SOLVED - AutoSSL can't verify/install certs

    Thank you.
     
    #2 cPanelMichael, Mar 9, 2017
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