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AutoSSL Queue

Discussion in 'Security' started by chalupa, May 31, 2017.

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  1. chalupa

    chalupa Member

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    Is there really no way to cancel these pending requests?

    Pending queue.
    Showing 1 - 20 of 5,564 items

    Only 130 cPanel accounts on this server but of course there's at least 5 for each domain with webmail./cpanel./www./webdisk./etc
    I found the scripts
    autossl_check autossl_check_cpstore_queue
    but of course none of that is very helpful in the event that you'd like to cancel these requests. A --clear to clear all pending requests or --cancel-pending would be nice. Is there no recourse other than waiting til the day after to have these time out? Also, it would be nice to have there be a dialog box perhaps to ask when enabling if you'd like to disable all so you can just enable the ones you want to?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    The pending requests are stored in the following file if you'd like to remove them:

    Code:
    /var/cpanel/autossl_queue_cpanel.json
    Thank you.
     
  3. Roland D Fiedler

    Roland D Fiedler Registered

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    Where do I remove it?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello @Roland D Fiedler,

    You'd need to access the server as the root user via SSH and run the following commands if you wanted to remove the pending AutoSSL requests:

    Code:
    mv /var/cpanel/autossl_queue_cpanel.json /root/autossl_queue_cpanel.json.backup1
    /usr/local/cpanel/bin/autossl_check_cpstore_queue
    Information on how to connect to the server via SSH is documented at:

    SSH Access - Version 70 Documentation - cPanel Documentation

    Note that this action isn't generally recommended. The better approach is to investigate the specific issue that's preventing your existing queued requests from processing. We're happy to help you troubleshoot any type of AutoSSL processing issue.

    Thank you.
     
  5. Roland D Fiedler

    Roland D Fiedler Registered

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    Im able to login via SSH via Putty and when I use su - it says "permission denied"
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    @Roland D Fiedler,

    The default SSH configuration should allow for direct root access. The "su" command should not be necessary if you are authenticating with "root" as the username.

    Thank you.
     
  7. Roland D Fiedler

    Roland D Fiedler Registered

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    I was able to get in using the sudu su - then I ran this command
    mv /var/cpanel/autossl_queue_cpanel.sqlite /var/cpanel/autossl_queue_cpanel.sqlite.bak

    and the queue cleared and the Auto SSL is now installing.
     
    cPanelMichael likes this.
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